Saturday, June 03, 2006

Why is MS Windows Help so Bad???

I knew that I could change the quick launch bar of my computer with programs that I actually wanted there, but I couldn't remember how I used to do it, so I opened the help menu from Windows and type "change quick launch programs" It only showed me one result under the glossary. So I go to Google and type the same words in and I find the information that I am looking for in position number two...How does Microsoft expect to compete with the likes of Google when their customers have to go to Google to get answers for questions on a Microsoft product?

Do you have a way for your customers to easily find the information they need about your product or service? Don't make them go elsewhere.

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